Privacy Policy
What personal data we collect and why we collect it
This website is using a common website engine and the following policy clarifies how Sweet Retreat Properties (SRP) uses data within the website engine.
Sweet Retreat Properties also collects data necessary to communicate with guests, as well as book stays at our properties. This policy clarifies how SMS/text messaging is handled, as well as how guest data is handled with our booking platform.
No data including email/phone/mobile number will be shared with third parties/affiliates for marketing/promotional purposes.
Web: Comments on Blog Posts
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Web: Cookies on the website
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Web: Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Web: Where we send your data
Visitor comments may be checked through an automated spam detection service.
Guest and Booking Data
Guest and booking data is maintained in a professional property management tool. That data is maintained by Sweet Retreat Properties, and does not get shared with third parties. No data is shared (email, phone, etc.) with anyone for any affiliate marketing.
Text Messaging Terms
By checking the box to sign up or expressly consenting to receiving text messages from Sweet Retreat Properties (SRP), you agree to the following text messaging terms (the “Text Terms”), and agree to receive text messages with updates and information about your reservations, as well as texts with offers and promotions, from and on behalf of Sweet Retreat Properties, including text messages sent using an autodialer, at the telephone number(s) you provided.
Consent to receive text messages is not a requirement or a condition of any purchase. You understand and agree that by checking the box to sign up to receive text messages, you are providing your digital signature. By opting in to receive text messages, you represent that you are 18 years of age or older. SRP’s text messaging service is intended for use only by guests staying in SRP properties located in the United States. SRP reserves the right to change, update, or correct any of the Text Terms at any time by posting amended terms to this website. Your continued consent to receive SRP messages will indicate your acceptance of such changes.
Message and data rates may apply to each text message sent or received in connection with SRP text messages, in addition to any applicable roaming charges. Not all carriers covered and supported carriers may change from time to time. SRP does not guarantee availability or performance of the text message service and you understand that transmission delays and message failures may occur.
To stop receiving text messages, text STOP to the phone number from which you received the text message. You will receive a text confirming your opt-out. You can also email SRP at [email protected] to opt-out. To request additional information or to get help, text HELP to the phone number from which you received the text message.
You represent that you are the account holder for the telephone number(s) that you provide. You are responsible for notifying SRP immediately if you change your mobile telephone number. You may notify SRP of a number change by emailing SRP at [email protected]. You agree to indemnify Hyatt for any claims, expenses, and/or damages related to or caused in whole or in part by your failure to notify SRP if you change your telephone number, including, but not limited to, all claims, expenses, and damages related to or arising under the Telephone Consumer Protection Act.
SRP may suspend or terminate your receipt of SRP text messages at any time. SRP reserves the right to modify or discontinue, temporarily or permanently, all or any part of SRP text message services, with or without notice.
No phone/mobile number information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.